RETURN POLICY

at Créme We are Dedicated To Providing our Customers with the best customer service possible.

TABLE OF CONTENTS:

01)  POLICY OVERVIEW

02)  PRODUCT RETURN REQUIREMENTS

03)  REFUND POLICIES

04)  SHIPPING GUIDELINES

01)  POLICY OVERVIEW:

NOTE: We Strongly Recommend Contacting Customer Support Prior To Returning Product In Order To Confirm Or Validate Return/Exchange.

  • we are not responsible for items shipped without written notice and return/exchange approval by créme chicago, LLC.

02)  PRODUCT RETURN REQUIREMENTS:

Item(s) purchased from CREMECHICAGO.COM MUST be returned:

  1. in new, unused condition with original tags still attached in order to receive a refund.
  2. Within 30 days of receiving the shipment.
  3. With A Copy Of The Original Invoice.
  4. An explanation of why the item or items are being returned.

03)  REFUND POLICIES:

A Refund Will Be Issued In The Original Form Of Payment (Credit Card, Cash, Check, Etc).

  • Limited edition items and items purchased on-sale can NOT be returned for a refund.
  • All Returns Are Subject To A 5% Restocking Fee.

NOTE: We Cannot Refund The Original Shipping Charges.

04)  SHIPPING GUIDELINES:

All Returns or Exchanges Should Be Shipped Via Insured & Traceable Mail (UPS, Fedex, USPS, Etc.) In A Secure Package.

 

OUR SHIPPING ADDRESS:

CRÉME CHICAGO

445 EAST OHIO STREET

SUITE 2317

CHICAGO, ILLINOIS 60611, USA

 

Updated 04/19/2018